This website was built as a warning after a frustrating battle over a $415.80 renewal fee. I was a user who believed that an "Expiration Date" was a clear boundary.

I was wrong.

My subscription was valid until November 20, 2025. However, Wix processed a full-year renewal charge on November 14—nearly a week before my paid service period had even concluded. I emailed their support team on the actual final day of my term to ensure the subscription would not move forward, only to be told I was "too late" for a refund.

Despite utilizing zero days of the new term and contesting the charge within six days, my refund was denied. It raises a fundamental question: If a service is truly valuable, why must they rely on "pre-date" charging and rigid denial tactics to keep their revenue? A company that provides a superior product shouldn't need to resort to "trap-door" billing to prevent customers from leaving.

Because Wix refused to return my $415.80, I am using the very site they forced me to keep to expose these practices.

My goal is to ensure you don't get caught in the gap between your "Expiration Date" and their "Charge Date."